CarWo – Privacy Policy

Last updated: March 2026

At CarWo, we value your trust and take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, shop with us, or create an account.

1. Information We Collect
   • Personal details you provide: Name, email address, phone number, shipping/billing address, and payment information (when you place an order or register).
   • Automatically collected: IP address, browser type, device information, pages visited, time spent on site, and cookies for better experience and analytics.
   • From third parties: Payment gateway details (we do not store full card info), delivery partner updates, or social login info if you use them.
2. How We Use Your Information
   • To process and deliver your orders.
   • To send order updates, shipping notifications, and invoices.
   • To improve our website, products, and services.
   • For marketing (offers, promotions) – you can unsubscribe anytime.
   • To prevent fraud and ensure secure transactions.
   • To comply with legal requirements.
3. Sharing Your Information We share your data only when necessary:
   • With delivery partners for shipping.
   • With payment processors (they handle secure transactions).
   • With service providers (like cloud hosting, analytics tools) under strict confidentiality.
   • If required by law, court order, or to protect our rights. We do not sell your personal information to third parties.
4. Cookies and Tracking We use cookies and similar technologies to remember your preferences, analyze site usage, and show relevant ads. You can manage cookies through your browser settings.
5. Data Security We use industry-standard security measures (encryption, firewalls, secure servers) to protect your information. However, no online transmission is 100% secure.
6. Your Rights You can:
   • Access, update, or delete your personal information by contacting us.
   • Opt out of marketing emails.
   • Request data portability where applicable. We respond to such requests in line with Indian laws (including DPDP Act).
7. Children's Privacy Our website is not intended for children under 18. We do not knowingly collect data from minors.
8. Changes to This Policy We may update this policy from time to time. Changes will be posted here with the updated date.
9. Contact Us For any privacy questions, write to us at: [your-email@carwo.com] or through our contact form.

Governing Law: This policy is governed by the laws of India. Disputes are subject to the exclusive jurisdiction of courts in Malegaon / Nashik, Maharashtra.

Thank you for trusting CarWo with your information! Shop confidently 🛒